FAQ

RETURN

If you do not like an item you have bought, you can of course return it in text form within 30 days without giving a reason. To do this, please return the item to us.

The buyer bears the direct costs of returning the goods.

It is completely sufficient if you frank the letter with €1.00, €1.60 or €2.70.

How do I return something?

1. Put the items you want to return in the package. Also enclose the completed returns form. You received this in your package together with the goods.

Please return the goods to the following address:

DJADEE
Bonner Strasse 20a
97084 Würzburg

Once we receive the item, you will receive a full refund of the purchase price.

Did you receive faulty or wrong goods?

Oops, of course we're sorry! Please contact our customer service so that we can help you immediately.

It is best to send us a picture of the defective or wrong item and your order number by email to info@djadee.com or by Whatsapp: +49 17661111802